Your privacy matters to us. This Privacy Policy explains how Shoppe Club collects, uses, stores, and protects your personal information when you use our platform. By registering or using our services, you consent to the practices described in this policy.
We collect various types of personal and transactional information necessary to operate the Platform:
| Category | Data Points Collected |
|---|---|
| Identity | Full legal name, username, date of birth, government ID (for verification purposes) |
| Contact | Email address, mobile number, residential address |
| Financial | Payment account details (GCash, Maya, bank info), transaction records, withdrawal history |
| Network | Sponsor code, downline structure, binary tree position, PV accumulation history |
| Platform Activity | Login history, IP addresses, browser type, device information, session data |
| Communications | Support tickets, messages sent to admin, dispute records |
We collect information through:
Your information is used exclusively to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Certain information is visible to your direct sponsor and upline within the platform, including your username, package level, and network activity. This is necessary for the operation of the compensation plan.
We may share necessary information with trusted service providers who assist in platform operations, including payment processors, hosting providers, and technical support services. These providers are contractually obligated to protect your data.
We may disclose your information when required by law, court order, or governmental authority in the Philippines or other applicable jurisdictions.
In the event of a merger, acquisition, or sale of assets, member data may be transferred as part of the transaction, subject to the same privacy protections.
We implement industry-standard security measures to protect your personal information, including:
However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized access to your account.
We retain your personal information for as long as your account is active or as needed to provide services. Financial transaction records are retained for a minimum of five (5) years to comply with applicable tax and financial regulations in the Philippines.
Upon account termination, personal data may be retained for up to two (2) years for dispute resolution and legal compliance purposes, after which it will be securely deleted or anonymized.
The Platform uses cookies and similar tracking technologies to:
You may disable cookies through your browser settings; however, this may affect the functionality of the Platform. By continuing to use the Platform, you consent to our use of cookies.
Subject to applicable Philippine law, you have the right to:
To exercise these rights, contact us at the details in Section 12. We will respond within 30 days.
The Platform is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has registered on the Platform, we will terminate the account and delete associated data promptly.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Platform.
We may update this Privacy Policy from time to time. Material changes will be communicated via the Platform or registered email. Continued use of the Platform after changes take effect constitutes your acceptance of the updated policy.
For privacy-related concerns, data access requests, or complaints, please contact our Data Privacy Officer:
Shoppe Club — Data Privacy Officer
Philippines
Email: admin@shoppeclub.org
We aim to respond to all privacy inquiries within 30 calendar days.